Thank you for shopping with [Your Brand Name]! We want you to love what you ordered. If something isn’t right, we’re here to help.
1. Returns
We accept returns within [15/30] days of your purchase, provided the item meets the following conditions:
- Item must be unworn, unwashed, and in original condition
- Tags must still be attached
- Original receipt or proof of purchase is required
- Final sale items, undergarments, swimwear, and gift cards are non-returnable
Refunds will be issued to the original form of payment once the item is received and inspected. Please allow [5–10] business days for processing.
2. Exchanges
Need a different size or color? We offer free exchanges within [15/30] days of delivery:
- Items must be in original condition (unworn, unwashed, tags attached)
- Exchanges are subject to availability
- If the item is not available, we will offer store credit or a full refund
3. How to Return or Exchange
To start a return or exchange:
- Visit our Returns Center at [www.swarcanvas.com]
- Enter your order number and email
- Follow the on-screen instructions
- Print the prepaid shipping label (if applicable)
We recommend using a trackable shipping service if you’re handling the return on your own.
4. Damaged or Incorrect Items
If you received a faulty or wrong item, please contact us at [email/contact form link] within 7 days of delivery. We’ll make it right.